Ship from Global（1-3 days for processing)
Shipping Method | Estimated Delivery Window | Costs |
|---|
Express Shipping | Arrives between 2026/05/19 - 2026/05/22 | ¥500-spend below ¥2,000 Free - orders over ¥2,000 |
Faster Shipping | Arrives between 2026/05/18 - 2026/05/20 | ¥2,660-spend below ¥7,500 ¥1,660-spend over ¥7,500 but below ¥17,000 Free - orders over ¥17,000 |
* Free shipping for new users.
* The limit for free shipping is the total amount of your order after the coupon and points discount are applied.
* Shipping to Hokkaido and Okinawa areas may take longer time. Please refer to the shipping information above for specific shipping time. We apologize for any inconvenience caused, thank you for your understanding and cooperation.
* In most cases, the package will be delivered within the estimated time of arrival. However, the actual delivery date may be affected by flight arrangements, weather conditions and other external factors. Additionally, if your order includes special items, such as pre-order and/or customized products, the estimated delivery time will be longer. Please refer to the tracking information for the most accurate delivery date.
If you find that your package has not been delivered within the estimated time, please contact customer service within 45 days of the payment date so that the aforementioned issues can be addressed. Please note that: 1) If the tracking information indicates your package has been delivered but you have not received it, or 2) Your package includes missing/incorrect items or other logistics issues, you should contact us within 30 days of the delivery date shown on the tracking information page. For product warranty queries, refer to the
【Terms & Conditions】 for more details.
* Please click the "Confirm Delivery" button within 6 months (from the date of shipment). After that, the button will turn gray and cannot be used to get additional points.
*The free On-Time Delivery Service entitles you to receive 500 SHEIN points or 800 JPY promotional wallet credits if your order doesn't arrive by the expected date. Please refer to [
On-Time Delivery Service Terms and Conditions] for more details.
Canceling items might affect your order's eligibility for free shipping. If, after cancellation, your order no longer meets the criteria for free shipping, you will be required to pay the applicable shipping fee.